Shop Information and Notices
Required by Applicable Law in Japan "Act on Specified Commercial Transactions"
| Shop Name | tomooyamaji.com |
| Name of Manufacturer/Seller |
YAMAJI DESIGN |
| Manager | Naoko Yamaji |
| Office Address | Kureru #1-B, 5-16-16, Shimo-sueyoshi, Tsurumi-ku, Yokohama city, 230-0012, JAPAN |
| Contact |
(about respective products) tomyam@tomooyamaji.com (other inquiries) contact@naocollection.com |
| How to Order | Products can be purchased on "shopify", an online EC service. |
| Commodity Price | Indicated on the introduction page for the respective products. |
| Shipping Cost and Possible Additional Charges |
Shipping Cost Within Japan: JPY 500 (incl. tax) /order Outside Japan: JPY 2,500 (tax-free) /order Customs, Duties and Taxes for International Shipping: The recipient of the package will be regarded as the importer of record and responsible for lawful settlement of all administrative fees, expenses and any additional charge for customs, duties and taxes in the destination country. (i.e. customs clearance fee, import taxes etc.) |
| Payment Method | credit card (payment in advance) |
| Timing of Delivery | Your order will be shipped out within 2 weeks after confirmation of your payment. |
| Delivery Service Company |
Within Japan: YAMATO TRANSPORT Co., Ltd. Outside Japan: JAPAN POST SERVICE Co., Ltd. |
| Return Policy | We accept the returns and refunds only for the incorrect/defective item caused by us. If you received the incorrect or defective item, please contact us via email. |
| Cancellation of Order | We do not accept cancellation request. |