Business Name (Sole Proprietorship Name)
YAMAJI DESIGN
Bellwood 1 #101, 2-625-1, Matsumi-cho, Kanagakwa-ku, Yokohama-city, Kanagawa 2210005 Japan
Phone Number
Provided promptly upon request.
tomyam@tomooyamaji.com
Responsible Person
Tomoo Yamaji
Product Pricing
All prices are displayed on each product page and include tax.
Additional Fees
- Shipping Fees (Digital Products): No shipping fees apply.
- Shipping fees (Physical Products)
Domestic Shipping within Japan: Flat rate of 1,000 JPY per order.
International Shipping: Shipping fees are automatically calculated at checkout based on Japan Post EMS rates, according to weight and destination. - Customs Duties / Import Taxes: For international shipments of physical products, any customs duties or import taxes are the responsibility of the purchaser.
Shipping Policy
■Digital Products
- There is no physical shipment.
- Download becomes available immediately after payment is completed.
■Physical Products
- Shipped via Japan Post EMS.
- A tracking number will be sent by email after dispatch.
Returns, Exchanges, and Cancellations
■Digital Products (e.g. STL Files)
Due to the nature of digital goods, returns, exchanges, and cancellations cannot be accepted.
■Physical Products
- Before Shipment: Orders can be canceled by clicking the “Cancel” button in the “My Account” section of the website.
- After Shipment: Unopened items may be returned or exchanged if you contact us within 7 days of delivery. Opened items cannot be returned or exchanged.
Defective Products
Please contact us. If a product is defective, we will cover the return shipping cost and either issue a refund or send a replacement.
Delivery Time
■Digital Products (e.g. STL files)
- Download is available on the payment confirmation page immediately after payment.
- Download is available from the “My Account” page (if registered).
- A download link is sent immediately in the order confirmation email after payment.
■Physical Products
- Orders are shipped within 1-3 business days after purchase.
- Shipped via EMS (Express Mail Service) by Japan Post.
- Delivery time varies by region (e.g. Asia 2-5 days, North America/Europe 3-7 days).
Quantity Limitations
There is no purchase limit. However, sales may be suspended depending on stock availability.
Payment Methods
Credit card (processed via Square)
We accept: Visa/MasterCard/American Express/Discover/Diners/JCB/UnionPay
Payment Timing
Credit card payments are confirmed immediately upon order placement.