tomooyamaji.com (“the Company”, “we”, “our”, or “us”) sets forth this Privacy Policy (“this Policy”) to explain how we collect, use, store, and protect personal information in connection with the services provided on this website (“the Services”).
1. Definition of Personal Information
“Personal Information” refers to information about a living individual that can identify a specific person, as defined under applicable data protection laws. This includes, but is not limited to, names, dates of birth, addresses, telephone numbers, email addresses, and identification numbers, as well as biometric data such as facial images, fingerprints, and voiceprints.
2. How We Collect Personal Information
We may collect personal information in the following ways:
2.1 When users register for or use the Services, we may request information such as name, date of birth, address, telephone number, email address, bank account details, credit card information, and driver’s license number.
2.2 We may also receive transaction records and payment information, including personal information, from our business partners such as payment processors, advertising partners, and other service providers (“Partners”).
3. Purpose of Collecting and Using Personal Information
We collect and use personal information for the following purposes:
3.1 To provide, operate, and maintain the Services
3.2 To respond to user inquiries and verify identity
3.3 To send information about new features, updates, promotions, and other services we offer
3.4 To contact users regarding maintenance, important notices, or other necessary communications
3.5 To prevent unauthorized or fraudulent use of the Services and to identify users who violate our Terms of Use
3.6 To allow users to view, update, or delete their account information and usage history
3.7 To process billing and payments for paid services
3.8 For other purposes reasonably related to the above
4. Changes to the Purpose of Use
4.1 We may change the purpose of use if the revised purpose is reasonably related to the original purpose.
4.2 If the purpose is changed, we will notify users or publicly announce the updated purpose on our website.
5. Provision of Personal Information to Third Parties
5.1 We do not provide personal information to third parties without prior user consent, except in the following cases or when permitted by applicable laws:
5.1.1 When necessary to protect life, body, or property and obtaining consent is difficult
5.1.2 When necessary for public health or the sound development of children and obtaining consent is difficult
5.1.3 When cooperation with government agencies is required by law, and obtaining consent may impede such duties
5.1.4 When we have notified users in advance of the following and submitted the required filings to the Personal Information Protection Commission:
5.1.4.1 The inclusion of third‑party provision in the purpose of use
5.1.4.2 The categories of data provided
5.1.4.3 The method of provision
5.1.4.4 The right of the individual to request cessation of third‑party provision
5.1.4.5 The method for submitting such requests
5.2 The following cases do not constitute provision to third parties:
5.2.1 When outsourcing all or part of personal information handling within the scope necessary to achieve the purpose of use
5.2.2 When personal information is transferred due to business succession such as a merger
5.2.3 When personal information is jointly used with a specified party, and the details of such joint use have been properly disclosed to the individual
6. Disclosure of Personal Information
6.1 Upon request from the individual, we will disclose personal information without delay. However, we may refuse disclosure in whole or in part if:
6.1.1 Disclosure may harm the rights or interests of the individual or a third party
6.1.2 Disclosure may significantly interfere with our business operations
6.1.3 Disclosure would violate applicable laws
A handling fee of 1,000 JPY per request will be charged.
6.2 We generally do not disclose non‑personal information such as log data or statistical information.
7. Correction and Deletion of Personal Information
7.1 Users may request correction, addition, or deletion of their personal information if it is inaccurate.
7.2 If we determine that such a request is necessary, we will make the correction without delay.
7.3 We will notify the user when corrections are made or when a decision is made not to make corrections.
8. Suspension of Use of Personal Information
8.1 If a user requests suspension of use or deletion of personal information on the grounds that it is being used beyond the stated purpose or was obtained improperly, we will investigate without delay.
8.2 If the request is deemed valid, we will suspend use or delete the information without delay.
8.3 We will notify the user when such actions are taken or when a decision is made not to take action.
8.4 If suspension or deletion requires excessive cost or is otherwise difficult, and alternative measures can protect the user’s rights and interests, we may implement such alternatives.
9. Changes to This Privacy Policy
9.1 We may revise this Policy without prior notice, except where otherwise required by law.
9.2 Unless otherwise specified, the revised Policy becomes effective when posted on this website.
10. Contact Information
For inquiries regarding this Privacy Policy, please contact us at the email address provided on our website.